GovernmentJobs.com

Job Search

With 3.3 million views per month, GovernmentJobs.com is the largest public sector job board in the country.

Project Overview

Challenge

Competing for talent has long been challenging for state governments. The biggest threat to the public sector is the reduced interest from prospective job seekers. We set out to get buy-in from leadership to improve job seekers’ experience in order to become more attractive to the right candidates.

Solution

Improvements to the existing design that would offer job seekers a friendly and encouraging experience when looking for job openings where content is tailored to them and their interests using concise and human language, as well as fixing usability issues that acted as barriers prohibiting jobs seekers to becoming job applicants.

Feedback

“Our hiring process is just so much more efficient. The feedback I’ve received from applicants and new hires is that it is very easy to navigate through. The interface is very easy to use for people who are not technologically savvy, and just the aesthetic and the layout is just clean. We have nothing but praise for governmentjobs.com.”

City of Portland

“Thanks so much for being awesome. All the thoughtful UX research you do is working!”

Jackie from Marketing
Role

UX Strategy & Research

Time

2019 | < 1 Month

Methods
  • Internal Interviews
  • Heuristic Analysis
  • Competitive Analysis
  • User Interviews
  • Current State Testing
  • Concept Testing
  • Lo-Mid Fi prototyping
Tools
  • Pen & Paper
  • Sketch
  • Invision
  • Dovetail

Process & design coming soon.